New projects, consultancy and plan questions go to sales. Problems with Command Center or your account go to support. Every message is read by someone on the team, and you get a reply from a person.
For teams, Enterprise, consultancy, invoicing and security reviews. We can walk your team through the coordinator, Audits and the Team Hub on a call.
For anything that is not working: the app, sign-in, your plan or a session that behaves oddly. Tell us your app version and what you expected to happen.
Every message reaches the team. Pick a topic so it lands with the right person.
Email info@pncpstechnology.com or call +44 7399 886811. Our address is 20 Swan Street, Manchester, M4 5JW, United Kingdom.
We will never ask for your Anthropic API key, a password or a transcript with secrets in it. If a log has one, remove it first.
Choose Security as the topic and describe the problem. Leave out live keys and customer data. The security page explains how we handle reports.
Monday to Friday, excluding public holidays.
Pick the topic that fits and your message skips the triage step. Reply times are what we aim for on business days.
General questions, partnerships, ideas for the product and anything that does not fit below.
2 business daysTeam and Enterprise plans, quotes, yearly invoicing, security reviews before you buy.
1 business dayVulnerability reports and security incidents. We acknowledge every report. Please do not include live keys or customer data.
2 business daysRequests about your personal data: access, correction, deletion, objection. Formal requests are completed within the time applicable data protection law sets, usually one month.
5 business daysPress and media requests, interviews, the press kit with logos and product screenshots.
2 business daysBusiness days are Monday to Friday, excluding public holidays. Model usage questions about your API key go to Anthropic, which bills that key directly.
PN & CPS Technology Ltd is a UK IT consultancy and the maker of Command Center. Legal notices go through the contact form with the topic set to Legal, or by email.
